Rivian Automotive Inc.
is recalling nearly all of its vehicles to address a potential problem that could cause customers to lose steering control, the company said Friday.
The electric truck and SUV maker said the recall was made after it discovered a fastener connecting the upper control arm and steering knuckle may have been improperly installed, the company said. In rare cases, the problem could lead to a loss of steering control, the company said.
There are no known injuries related to this defect, a company spokeswoman said.
Rivian said it sent an email about the recall to all affected customers.
“The safety of our customers will always be our top priority, and we are committed to fixing this issue on any affected vehicles as quickly as possible,” the company said.
In a letter to customers, Rivian Chief Executive RJ Scaringe urged customers to stop driving their vehicles if they experience issues with steering or suspension problems. “It’s important not to minimize the potential risks involved and why we are volunteering to conduct this recall,” Mr. Scaringe wrote.
This is the company’s third recall since it began vehicle production late last year. In May, Rivian recalled around 500 vehicles after discovering an issue that could cause passenger air bags to fail. In August, the company recalled over 200 vehicles after discovering problems with the installation of seat belt anchors in some vehicles.
The recall comes as Rivian is accelerating production at its plant in Normal, Ill., in a push to hit its full-year production target of 25,000 vehicles. The company produced a little more than 14,000 vehicles in the first three quarters of this year. Rivian has struggled to master the complexities of car manufacturing and has slowly been increasing monthly production.
Rivan said it expects the financial impact of the recall to be negligible and hopes to perform checks on all its vehicles within 30 days.
Normally, these repairs would be performed by a car maker’s dealer network, but Rivian has opted not to use third-party dealers. Rivian said customers can bring their vehicles to service centers or the company will send mobile repair vans to customers.
Recalls are common in the car industry, especially in new vehicles. Toyota Motor Corp. in June recalled nearly all of its new battery-powered SUV, the bZ4X, after discovering improperly installed bolts could cause the wheel to detach. Toyota restarted production of the vehicle Thursday.
Write to Sean McLain at [email protected]
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